Customer Care

Shipping & Delivery

We're here to ensure your order arrives safely and on time.

Shipping & Delivery

Delivery Process

From the moment you place your order to the moment it reaches your hands.

Order Confirmed

We'll confirm your order and prepare it for processing.

Processing

Your order is carefully packed and ready to be shipped.

In Transit

Your order is on its way. You'll receive a tracking number via email.

Delivered

Your order is delivered safely to your doorstep.

Estimated Delivery Time

Estimated delivery times may vary depending on your location and courier conditions.

Jakarta & Surrounding

1 – 2 business days

Major Cities

2 – 4 business days

Other Regions

3 – 6 business days

Shipping Fee

Shipping fees are calculated based on your delivery destination and order value.

Destination Orders Below IDR 1.000.000 Orders Above IDR 1.000.000
Jakarta & Surrounding IDR 20.000 FREE
Major Cities (Java, Bali, Sumatra) IDR 25.000 FREE
Other Regions (Indonesia) IDR 35.000 FREE

Important Notes

A few things to keep in mind before placing your order.

Delivery times are counted from the order dispatch date.

Delivery times may vary during high season or public holidays.

Please ensure your shipping address is correct.

We are not responsible for delays caused by the courier.

Need more help?

Our team is happy to assist you.

Contact Us